CORE, OVERLOAD & FLEX

QUOTA training app support

Help for QUOTA CORE, QUOTA OVERLOAD, and QUOTA FLEX. When you contact us, tell us which app you are using and include the version shown in its Settings screen.

QUOTA FLEX help

What is included for free?

Wake Up, Desk Reset, and Back & Hip Reset are free starter routines. FLEX Plus adds the full library, flexible session options, and custom routines. FLEX is coming soon; final prices and any introductory offer appear before purchase.

How do I save my own routine?

In Explore, choose Build a routine, select your movements, and give it a name. You can also save a custom combination after a session. Find saved combinations in Explore → My routines. Routine building is a Plus feature.

How do I adjust voice guidance?

Open Settings → Voice & timer sounds. Spoken guidance and timer sounds have their own controls. Movement instructions and the visible timer remain available when audio is off.

How do stretch depth and check-ins work?

Choose the depth and movement preferences that feel appropriate for you. Feedback can inform a suggestion, but you choose whether to apply it. Check-ins compare your own observations using the same movement, side, and setup; they are not range-of-motion measurements.

How do I connect iCloud or Apple Health?

In Settings, choose Enable private iCloud sync or Connect Apple Health. FLEX uses its own private iCloud copy and writes completed flexibility sessions to Health. Build 17 also offers separate workout reading in Progress, with your permission. Turning a connection off retains previously saved data. FLEX does not include the seven-day recovery browser from CORE and OVERLOAD.

How do I restore or cancel FLEX Plus?

Use Restore purchases in the membership screen with the Apple Account used to purchase. To cancel, open iPhone Settings → your name → Subscriptions. Deleting FLEX does not cancel a subscription. A CORE or OVERLOAD membership does not unlock FLEX Plus.

How do I delete FLEX data?

This FLEX preview does not include a single reset button. Its local history, private iCloud copy, saved Health workouts and exported files are stored separately. In builds with family sharing, turn that off first to remove the shared copy. To remove the other records, turn off FLEX iCloud sync on your devices, delete the app to remove local data, and delete its cloud copy in Apple’s iCloud storage settings. Delete saved workouts in Health and exported files where you stored them. Leave sync off on other devices while clearing those copies. Deleting FLEX does not cancel Plus; manage that in iPhone Settings → your name → Subscriptions.

Contact FLEX support

Which QUOTA app should I use?

CORE is for short core workouts using the equipment you have. OVERLOAD is for following a Base, Build or nSuns lifting program. The upcoming 1.1.5 update also adds Strength: three, four or five days, with a heavy primary lift, two supporting lifts and optional accessories. The upcoming FLEX app is for stretching and mobility. Each has its own training history and subscription.

How does iCloud backup and sync work?

CORE and OVERLOAD each keep their own private iCloud copy in your Apple Account when iCloud is available. Sync runs automatically after changes and can also be started from the app. The recovery controls can compare local data with iCloud and restore missing history from up to seven daily recovery versions. Each app keeps its own program and progression. The upcoming family-history option shares summaries locally; it does not sync them through iCloud.

What does Apple Health access do?

Apple Health access is optional. CORE and OVERLOAD can save completed strength workouts; FLEX saves flexibility workouts. In the upcoming CORE 1.0.4 (21), OVERLOAD 1.1.5 (47), and FLEX 1.0 (17) builds, Include Apple Health workouts can also read summaries from the last 90 days. Earlier CORE and FLEX builds only save workouts; earlier OVERLOAD builds call the import option Show other workouts. Saving and importing are separate opt-ins, and the apps do not write calorie estimates.

How do Health imports and QUOTA family history work?

In the new builds listed above, open Progress and turn on Share QUOTA history on this iPhone in each app you want to include. Choose QUOTA, This app, or All activity. Shared summaries stay on this iPhone and do not change goals or progression. Separately, Include Apple Health workouts reads summaries from the last 90 days into memory, outside iCloud and exports. SWIM shares swim references; each receiving app needs its own Health permission to display them. If workouts are missing, open each updated app, check sharing and Health permissions, then refresh. Turning either option off clears its shared copy or imports, without deleting the originals.

Why am I not receiving reminders or rest alerts?

Open the app’s Settings and confirm the reminder or alert is enabled, then check Settings > Notifications on your iPhone. OVERLOAD next-set alerts require notification permission and only fire when a rest timer ends while the app is not active. Its Live Activity is a separate setting. In build 47, Rest alert details includes a vibration test and Beeps in Silent Mode for foreground countdowns. Background notification sounds still follow iPhone sound and Focus settings; the Dynamic Island countdown alone does not confirm delivery.

Can I export my training data?

Yes. In Settings, use Export Training Data to create a readable JSON file containing the current app’s plan, settings, progression, and workout history. In FLEX, use Prepare data export, then Share data export. The file leaves the app only when you choose a destination in the system share sheet. Store it as carefully as you would any other fitness record.

How do I reset or delete training history?

In QUOTA CORE, choose Reset Training Data in Settings. In QUOTA OVERLOAD, use Delete Program and Training History from Progress. Confirming the action clears that app’s local program and training history and propagates the reset to its private iCloud record. OVERLOAD retains your app settings and custom exercises. Copies you exported and workouts already written to Apple Health must be deleted from those destinations separately.

Before sending a support report

Include the app name, iPhone model, iOS version, app version and build, what you expected, and what happened. Screenshots are useful when they do not expose more workout or health information than you are comfortable sharing. Never send an Apple Account password, verification code, or unnecessary health information.

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